Field Service Technician
The Company
For over 30 years, Maginn Machinery has been an industry leader in providing Wood Machinery & Accessories to the Irish Market. With a state-of-the-art show room showcasing panel saws to CNC routers and having an in-store tooling and parts store, we are the perfect one stop shop. We pride ourselves on our excellent customer service and have built a strong reputation within the industry for providing customised and tailor-made solutions to exceed our customer’s needs.
The Role
Due to a high growth trajectory and a strong pipeline of work, our client is seeking dynamic Field Service Technicians to cover the East and West Coast region on a permanent basis. This position will see you on the road several days a week ensuring you deliver quality service and repairs to ensure the customer is always satisfied.
Key Responsibilities
- Serve existing and new accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems
- Provide service by learning system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests
- Document service and installation actions by completing forms, reports, logs and records
- Ensure all work is carried out in accordance with the manufacturer’s requirements
- Ensure maximum H&S protocols are followed at all times
What we are looking for
- Proven experience in a similar position and industry
- Proven electrical, mechanical & pneumatic experience
- Excellent client-facing and communication skills
- High focus on Quality and attention to detail
- Highly organised and process driven
- Comfortable using own initiative and taking ownership of processes
What is in it for you?
- Competitive salary package plus vehicle
- Work for a company where strong family values are at the core of their business
- Exciting, challenging and rewarding position with a market leading company.
- Join an organisation on a journey of exponential growth and have the opportunity to play a big part in the next phase
If you’d like to join a tight-knit company where success is recognised and rewarded, we would love to hear from you.
If you are interested in this position, please send us your CV to info@maginn.ie with ‘Field Service Technician’ as the subject heading